Terms & Conditions

1. Acceptance of Terms

By accessing our website, submitting your information, or using our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Services Provided

Automera Systems provides AI-powered automation solutions including:

• AI Receptionist (virtual call answering & appointment booking)
• AI Chatbot (multichannel customer support)
• Custom AI Automations (CRM integrations, workflow automations, and tailored business solutions)

All services are subject to availability and ongoing evaluation of client suitability.

3. User Responsibilities

By using our services, you agree to:

• Provide accurate and truthful information when filling out forms
• Only use our services for lawful and ethical purposes
• Refrain from abusing, spamming, or attempting to exploit the systems provided

4. SMS Messaging & Communication

By submitting your phone number through our forms or website, you consent to receive SMS messages from Automera Systems related to:

• Appointment reminders
• Consultation follow-ups
• Service updates and inquiries

Message frequency varies. Standard message and data rates may apply. You can opt out at any time by replying STOP to any message. For assistance, reply HELP or email us at issa@automerasystems.com.

5. Third-Party Tools

We may use third-party tools such as GoHighLevel CRM or automation platforms (Make.com, n8n, etc.) to manage communication and service delivery. Your information is stored securely and used solely for the purposes outlined in our Privacy Policy.

6. Data Protection

We are committed to protecting your data. For full details on how your data is collected, used, and stored, please refer to our Privacy Policy.

7. Limitation of Liability

Automera Systems is not liable for any indirect, incidental, or consequential damages resulting from the use of our services. Results may vary, and no guarantees are implied unless stated in a specific service agreement.

8. Modifications

We reserve the right to update or modify these terms at any time. Any changes will be posted on this page with an updated effective date.

9. Governing Law

These terms shall be governed by and interpreted in accordance with the laws of Lebanon.

If you have any questions about these terms, please contact us at issa@automerasystems.com.